Homelife Designs Limited

Information

About Us Homelife Designs Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Homelife Designs Limited
81 The Green Aston Abbotts Aylesbury Buckinghamshire HP22 4LY United Kingdom
Phone: 0800 011 3710
Fax:
Email: info [at] homelifedesigns [dot] com
My VAT Registration Number

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery Schedule Delivery is within 5-10 working days, we will contact you within 5 day's to confirm the date. We will also call you the day before to confirm that it's still ok to deliver. Due to widescale deliveries across the UK we are unfortunetly unable to confirm the exact time of the delivery but will do our best to advise am or pm.

In order for a successful delivery, you must be at your delivery address to sign for the goods. In the event that you are not available to provide a signature on the pre-arranged date, then you may be charged for re-delivery.
Deliveries cannot be left outside in porches, garages or any other location. At this time, if you live above the ground floor (i.e. in a flat) we are only able to deliver your goods to the ground floor entrance.

Any problems with the date of delivery or you need more information, please contact 0800 011 3710.

Please note: We only deliver to United Kingdom mainland addresses. These delivery options relate to our Internet store only.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee All warranty details are shown on the product listings. Information on the individual warranty is supplied with the product.

If you do not use a Damp Proof Membrane on ground floors, or if you do not use the correct underlay, or if you do not have the flooring fitted correctly, this will affect your guarantee. This guarantee does not cover fair wear and tear, neglect or misuse of your goods.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0800 011 3710 (International +44 0800 011 3710) or fax us on or write to us at 81 The Green Aston Abbotts Aylesbury Buckinghamshire HP22 4LY United Kingdom

Privacy Policy Homelife Designs Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy Damaged or faulty goods must be reported to us immediately, either by phone: 0800 011 3710 or homelifedesigns1@btinternet.com. We will then make further arrangements with you.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Remittance Terms Payment must be made in full at checkout, by the chosen method of the purchaser.

Ecommerce Information